POPULAR QUESTIONS
Response: Our products are carefully curated to bring you the finest from Italy and Korea. We prioritize quality, innovation, and the use of premium ingredients. Each item is selected to offer a distinct and effective beauty experience.
Response: Yes, we provide international shipping to bring our exceptional products to customers worldwide. Please check our shipping information for details on delivery times and regions covered.
Response: Absolutely! We are committed to ethical practices. Our Italian hair care products and Korean cosmetics are not tested on animals, aligning with our dedication to cruelty-free beauty.
Response: Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your delivery. If you encounter any issues, our customer support team is here to assist you.
Response: We want you to be completely satisfied with your purchase. If for any reason you are not, please refer to our hassle-free return policy outlined in our “Returns and Exchanges” section. We aim to make the return process as smooth as possible for our valued customers.
Response: Certainly! We understand that everyone’s beauty needs are unique. Feel free to reach out to our beauty advisor via chat 24/7, and they’ll be delighted to provide personalized recommendations based on your specific preferences and concerns.
Response: Absolutely. Our Italian hair care products and Korean cosmetics are formulated to cater to a wide range of hair and skin types. Whether you have curly or straight hair, or sensitive or oily skin, we have products designed with your unique needs in mind.
Response: Yes, many of our products feature natural ingredients, and we are committed to sustainability. We strive to incorporate eco-friendly practices in our selections to contribute to both your beauty and environmental well-being.
